The backbone of Conard Associates Performance Excellence approach is its understanding of human behavior in the workplace. In todays knowledge-based businesses, the most critical assets are human. Gaining discretionary performance from those human assets increasingly represents a business competitive edge.
Six conditions are essential to obtaining optimal human performance:
|Business Commitment||People need to personally understand and buy-into customer and business goals.|
|Core Process Redesign||People need to participate in designing - and implementing - effective and efficient operating processes.|
|Cross-functional Teaming||People need to collaborate readily across functions to perform and manage those processes.|
|Direct Process Control||People need to take direct, in-line responsibility to perform processes reliably as they are designed.|
|Performance Measurement||People need to constantly monitor the results of their efforts and make adjustments.|
|Behavior Management||People need to receive positive reinforcement for behaviors which add value to the achievement of business and customer goals.|
April 13, 2008.
Copyright © 2008 Conard Associates, Inc.